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Online Courses

Enrolling in Training

To access our training you must first create an account in the Contact Learning Management System. Because we share this system with other business units in Municipal Affairs, a manual process is used to validate new accounts. For this reason, access to our training is not immediate. Please note, while it may take up to three business days to process, new accounts are usually validated the next business day.

To initiate the process please complete the form found at Please note on the bottom of the form is a box with the option to select training from Alberta Emergency Management Agency, or Municipal Government Board. Click on Alberta Emergency Management Agency. In the field to the right of the box, advise which course title you want to access; AEMA I-100, AEMA BEM, etc.

Creating Your New Account

We provide support for Contact, and our online courses via email. Send a message to We will reply as quickly as we can during business hours, which are 8:30 am to 4:00 pm mountain time on weekdays, except Alberta holidays and Alberta Government closure days. We offer the following training courses online:


In most cases upon completion of our courses certificates will be available in the user’s transcript portion of the Contact Learning Management System. The ICS I-100 and I-200 courses generate a certificate with the course content. If you are not able to access your certificate, send a message to

  • Date modified: 2018-09-19