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Online Courses

Online Training Notice

July 5, 2018 through to September 9, 2018 the Alberta Emergency Management Agency (AEMA) is upgrading its Contact Learning Management System. The upgrades are required to improve user support options and tools and to develop new learning opportunities.

1. How will the Contact system be impacted during this period?

New user registration will be limited to Alberta communities and first responder organizations:

  • The Alberta Public Service,
  • Alberta local authorities, (including Fire Services, Law Enforcement, Emergency Medical Services)
  • Emergency Management staff or First Responders from First Nation Communities and Metis Settlement and,
  • those who are Alberta based volunteer first responders.

2. When will new accounts be created for Alberta based communities and first responder organizations?

New users can submit their registration anytime; however, accounts will only be approved on July 27, 2018 and August 20, 2018.

Users will receive an email when their account is created, but they will be on hold and will not have access to requested courses until accounts are processed on the above mentioned dates. The cut off of registration is 4:30pm on July 27 and August 20.

New users can submit their registration here.

Fire service members may already have an account if they have completed testing in the past through the Alberta NFPA Certification Program.

Status updates will be made available on this webpage as they become available.

Enrolling in Training

To access our training you must first create an account in the Contact Learning Management System. Because we share this system with other business units in Municipal Affairs, a manual process is used to validate new accounts. For this reason, access to our training is not immediate. Please note, while it may take up to three business days to process, new accounts are usually validated the next business day.

To initiate the process please complete the form found at Please note on the bottom of the form is a box with the option to select training from Alberta Emergency Management Agency, or Municipal Government Board. Click on Alberta Emergency Management Agency. In the field to the right of the box, advise which course title you want to access; AEMA I-100, AEMA BEM, etc.

Creating Your New Account

We provide support for Contact, and our online courses via email. Send a message to We will reply as quickly as we can during business hours, which are 8:30 am to 4:00 pm mountain time on weekdays, except Alberta holidays and Alberta Government closure days. We offer the following training courses online:


In most cases upon completion of our courses certificates will be available in the user’s transcript portion of the Contact Learning Management System. The ICS I-100 and I-200 courses generate a certificate with the course content. If you are not able to access your certificate, send a message to

  • Date modified: 2018-07-06